Snowshill Lavender
The Lavender Fields in the heart of the Cotswolds
We planted our first Lavender in 200 and now we have 53 acres of glorious rolling Lavender fields

Disclaimer, Privacy & Terms

Disclaimer

It is a condition of Snowshill Lavender Limited ("Company") allowing you free access to the material on this website that you accept the terms and conditions of this notice.

The intellectual property rights in all material displayed on this website are owned by the Company. You may print or download extracts of the materials on this website for your personal use. Any other use of material on this website is strictly forbidden. You will be liable for any damage or harm arising from any infringement of intellectual property rights, whether belonging to the Company or any other third party, if that damage or harm results from your act, omission or default.

INFORMATION ON THIS WEBSITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ALL SUCH WARRANTIES ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

Information on this website may be incomplete, out of date or inaccurate and may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice.

The Company makes no representations whatsoever about any other website which you may access through this one. When you access a website which does not belong to the Company, please understand that it is independent from the Company, and that the Company has no control over the contents of that website. In addition, a link to a non-Company website does not mean that the Company endorses or accepts any responsibility for the content, or the use, of such website.

IN NO EVENT WILL THE COMPANY BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEBSITE OR ON ANY OTHER HYPER-LINKED WEBSITE INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF THE COMPANY IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE COMPANY shall use its reasonable endeavours to ensure that your credit card information is secure. However, the security of any such information cannot be guaranteed and, save where losses are directly attributable to the act or default of the COMPANY, THE COMPANY shall not be liable for any losses suffered by you in consequence of your transmitting such information electronically through this site.

Privacy Policy

1. We will not use or disclose your Personal Information unless you have given your permission, except for the following purposes:
   • 1.1 to assess, operate and improve this website and the services provided through it;
   • 1.2 to keep you informed about Snowshill Lavender Limited and its services and about this website;
   • 1.3 if we are required to disclose such Personal Information by any applicable law, regulation or legal process.
2. We will not sell, trade or rent your Personal Information to others.
3. Your Personal Information may be used, transferred to or stored in countries outside your own. This privacy policy will apply to such Personal Information whether or not required under the laws of each such country.
4. In addition to the use of your Personal Information as described above, we may also gather anonymous information which may be used by us or shared with third parties. This is information which does not identify you, but which may be helpful for marketing purposes or for improving this website or the services provided through it.
5. This website uses, or may from time to time use, Cookies. Cookies are pieces of information that a website transfers to your computer's hard disk for record-keeping purposes and they can make the World Wide Web more useful by storing information about your preferences on a particular site. The use of Cookies is normal practice in the industry and many major websites use them to provide useful features for their customers. Cookies do not personally identify users but they do identify a user's computer. Most browsers are initially set to accept Cookies. If you prefer, you can set your browser to refuse Cookies.
6. Telephone calls to Snowshill Lavender may be recorded for training purposes.
7. If you have any questions or wish to have any Personal Information edited or deleted, please e-mail sales@snowshill-lavender.co.uk or write to us at the address below:

Terms and Conditions of Business

These are the terms on which we do business. They do not affect your statutory rights. They are designed to set out clearly our responsibilities and your rights.

1. A contract is formed between us when (and not before) we notify you by e-mail that your order has been accepted. Your order will not be accepted until we receive authorisation of your credit card payment or your cheque has been cleared. We will not accept orders from you if you are under the age of 18 years. You may not cancel or vary your order once it has been accepted.
2. The price of the ordered goods shall be the sterling price as set out in the on-line order form and includes postage, packing and value added tax (if applicable) for the delivery country you have chosen. All payments must be in pounds Sterling. The ordered goods will be delivered to the address entered by you on the on-line order form. Goods will normally be despatched within quoted guidelines. However, time for delivery shall not be of the essence and we shall not be liable for any delay in delivery. If we are not able to despatch any ordered goods within the quoted guidelines, we shall promptly notify you and suggest a revised despatch date and if this is not acceptable to you, we shall refund in full your payment in respect of such goods. For the avoidance of doubt other goods ordered by you will be despatched in the normal way.
3. Risk of damage to, or loss of, ordered goods shall pass to you at the time of delivery.
4. You are responsible for ensuring that the goods will be used in the correct manner.
5. We warrant that, at the time of delivery, the ordered goods will, subject as hereinafter provided, correspond with the description on this website, will be free from defects in materials and workmanship and will be of satisfactory quality (within the meaning of the Sale and Supply of Goods Act 1994). There may, however, be minor variations between the goods as shown or described on our website and those despatched to you (but so that the goods despatched will always be of a comparable or superior quality) in which case you shall be entitled to reject such goods and receive a full refund. Where goods ordered are not available we will notify you by e-mail that your order has not been accepted for that reason and your credit card will not be debited.
6. Any claim by you that any ordered goods fail to correspond with the description on this website or that they are defective or not of satisfactory quality, must be notified to us by e-mail or letter within a reasonable time from the date of delivery. If delivery is not refused, or you do not notify us accordingly, we shall have no liability for such failure or defect unless the goods were not of satisfactory quality at the time of delivery.
7. If you make a valid claim under paragraph 6, we shall replace the goods in question free of charge or, at your option, refund in full your payment in respect of such goods. Such replacement or refund is conditional upon the goods in question having been returned to us unused and undamaged within a reasonable time.
8. Except in the case of death or personal injury caused by our negligence, our liability to you by reason of any representation or any implied warranty, condition or other term, or any duty at common law or under these terms, for any special, indirect or consequential damage is hereby limited and excluded to the fullest extent permitted by law.
9. Our returns policy is as follows. If you are not entirely satisfied with any ordered goods, we will refund your payment for such goods subject to (a) you despatching such goods back to us, at your cost and with proof of posting, within 30 days of delivery to you and (b) our receiving the goods back unused and in undamaged condition. Risk of damage to, or loss of, such goods shall pass to us at the time of delivery to us.
10. You agree not to offer ordered goods for resale either within or outside the United Kingdom and you shall indemnify us in full for all losses, damages, costs and expenses which we may suffer or incur if you breach this term.
11. Any communication between us shall be by e-mail or first class post to our current e-mail or postal address (as given on this website at the time of such communication) or the e-mail or postal address given in your order form (or any new e-mail or postal address which you may have notified to us).
12. We reserve the right to vary these terms at any time but, in respect of any ordered goods, the terms which apply shall be those which you accepted when you placed your order.
13. If any provision of these terms is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and the remainder of the provision in question shall not be affected thereby.
14. The contract formed by our acceptance of your order shall be governed by the laws of England and we and you both submit to the non-exclusive jurisdiction of the English Courts.